Project Specialist
A client care and operations specialist who helps medical practices build and streamline the scheduling process to keep everything running smoothly.
Melissa brings a diverse background in client relations, department structure, product management, digital design, and marketing management — grounded in a strong commitment to client care and satisfaction.
She has helped multiple medical practices design and streamline scheduling policies and workflows across front desk and call center operations. Her focus on simplifying day-to-day processes helps create a smoother experience for patients and more reliable systems for staff.
At Practice Now, Melissa serves as Project Specialist, applying that same operational discipline to the projects and clients she supports.
Let’s Work Together
Whether your front desk is overwhelmed, your call center workflow is broken, or your patient experience needs sharper systems behind it — let’s talk about what’s possible.